MSDE installation hangs up

Hello,

I am having problems with an installation of MSDE. The computer alraedy has
an instance of MSDE installed with Outlook for the Contact Manager and I
have no problems with that instance. A new application I have installed also
uses an instance of MSDE for a database. During the installation of this
application (Sony Media Manager) the MSDE installation hangs up an dnever
completes. The only way out is to use task manager.

Examining the log file it appears to be sqlredis.exe that is hanging. I have
searched the web and MS knowledge-bases and found nothing that fixes this
problem. We really need this element of the application to work so that we
can efficiently access our media database. Any advice on how to proceed
would be much appreciated.

Sid.